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Orders are generally processed within 24 hours. Please note that if you are paying by cheque your...
Are there any other fees with your hosting?No, you are only charged the yearly (or monthly) amount of your hosting plan. There is however a...
Can international users purchase your hosting?Yes, we offer our hosting services to customers worldwide.
Can my site contain anything I want?No. It cannot contain anything illegal (including copyrighted material) or pornographic. Please...
Can you design my website for me?No, we do not design websites. However our own website was design by Adamant Solutions, click...
How do I check my account online?Go to https://supremehosting.co.nz/client and login using the usercode and password you were...
How often are your backups?Backups are the responsibility of the client (i.e. you). In the event that a server hard drive...
I'm not based in New Zealand, can I still buy your services?Yes, we welcome overseas customers too however payment options are more limited. PayPal is the...
In practical terms, how much is 1 GB of traffic?This is a difficult question, because there are so many variables involved. However, to give some...
Is there any charge to upgrade or downgrade my plan if I decide to change after I sign up?There are no extra charges for changing your account plan - just the change in monthly billing...
What happens if I exceed my monthly bandwidth limit?When your account reaches approximatly 80% of its capacity we will notify you by email. We limit...
What is data transfer?Your data transfer (or bandwidth usage) is the total amount of information (which for most...
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